Useful information

Our prices are per person and night (except for packages) and are shown in euros.
Includes: the price includes a gourmet breakfast, a pastry & cake buffet in the afternoon and the use of the wellness areas.
Excludes: tourist registration tax of € 2,20 per person/day for guests aged 15 and over | From 01.05.2025 € 2,60 per person/day for guests aged 15 and over

Group prices: on request
Double rooms for single use: on request

Check in / Check out

• Check in: from 03.00 p.m.
• Check out: by latest 10.00 a.m.
• Late check out: Depending on availability, you may stay in your room until 06.00 p.m. on departure day, for which we charge € 60,00 in summer and € 80,00 in winter. Please ask at reception during your stay if you would like a late check-out.

We kindly request that you vacate your room by 10.00 a.m. on departure day. Please contact reception if you would like to deposit your luggage. (Luggage room is not locked.)

Biker Room | Ski Cellar
Located in the basement of the house and can be opened with the room card.

Guest card
Mayrhofen guest card entitles you to discounts on use of the Mayrhofner Bergbahnen cable cars, events in the Europahaus, Mayrhofner Erlebnisbad adventure pool, slide shows etc. More detailed information can be found on the back of the guest card or at Mayrhofen Tourism.

Dogs

• We only take dogs after written confirmation has been acquired. 
• Out of consideration for other guests and for hygiene reasons, dogs are not allowed in the SPA and wellness area but are allowed in the restaurant, as long as other guests are not disturbed.  
• Dogs are welcome in the hotel area and in the rooms (€ 25,00 per day; without food).
• Please note that your dog is only allowed in the hotel area on a leash.
• If your four-legged friend must stay in your room unaccompanied, this is only permitted in an appropriate dog box. 

Internet
Wi-Fi is free of charge.

Parking
There are plenty of free parking spaces. No liability is assumed for parked vehicles. An e-charging station is also available (for a fee).

DAY SPA
Can be used free of charge on departure day (in winter until 3.00 p.m., in summer until 6.00 p.m).

Smoking
Smoking is not permitted in our rooms and public indoor areas.

• Tourist registration tax: € 2,20 per person/day for guests aged 15 and over | From 01.05.2025 € 2,60 per person/day for guests aged 15 and over
• Group prices: on request
• Double room for single use: price on request
• Children’s discounts when sharing parent’s room (2 full paying adults)
  • 0-2 years: € 30,00 per day (cot and kettle included)
  • 3-6 years: 50% discount on the daily rate
  • 7-12 years: 35% discount on the daily rate
  • From 13 years 15 % discount on the daily rate
• Dogs € 25,00 per day (without food)

All-inclusive services can be found here.

Also available at Huber's

• Summer and Winter: Zillertal Golf Course: 20% discount on green fee
• Winter: 10% discount on ski rental with our sport shop partners
• Summer: 10% discount on bike hire with our sport shop partners
• We are Action Club partners: our guests receive a 10% discount on all outdoor winter and summer activities.

A deposit payment of 25% of the accommodation price is due on confirmed bookings.
This can be paid by bank transfer; bank details will be sent to you with our booking confirmation.

Alternatively, you are welcome to provide us with your credit card number and the valid expiry date. The deposit payment will then be charged to your credit card. We accept Mastercard, debit cards or VISA.

The entire booking amount can also be transferred in advance. The payment must be credited to our account at least one week before arrival.